Privacy Policy

Last Updated: 3 February 2026

Atom Acoustics Ltd ("we", "our", or "us") is committed to safeguarding the privacy of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Atom Acoustics Ltd is a UK-based acoustic consultancy firm specializing in building acoustics, environmental noise assessments, and related services. We are registered with the Information Commissioner's Office (ICO) as a data controller.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Contact Information: Names, email addresses, telephone numbers, and postal addresses.

  • Professional Details: Job titles, company affiliations, and professional qualifications.

  • Project Information: Details related to projects we undertake, which may include site addresses and project specifications.

  • Communication Records: Correspondence via email, telephone, or other communication channels.

  • Website Usage Data: IP addresses, browser types, and browsing behavior collected through cookies and analytics tools.

3. How We Collect Personal Data

Personal data is collected through various means, including:

  • Direct interactions: When you contact us via email, telephone, or through our website.

  • Project engagements: During the course of providing consultancy services.

  • Public sources: Such as Companies House or professional networking platforms.

  • Website analytics: Through cookies and similar technologies to monitor website usage.

4. Purpose and Legal Basis for Processing

We process personal data for the following purposes:

  • Service Delivery: To provide acoustic consultancy services and manage client relationships.

  • Communication: To respond to inquiries, provide updates, and share relevant information.

  • Legal Compliance: To fulfill legal obligations and regulatory requirements.

  • Business Development: To inform you about our services and industry updates, where permitted.

The legal bases for processing include:

  • Contractual Necessity: Processing necessary for the performance of a contract.

  • Legal Obligation: Compliance with legal or regulatory obligations.

  • Legitimate Interests: Processing for our legitimate business interests, balanced against your rights and freedoms.

  • Consent: Where you have provided explicit consent for specific processing activities.

5. Data Sharing and Disclosure

We do not sell or rent personal data to third parties. We may share data with:

  • Service Providers: Third-party vendors who assist in delivering our services, under strict confidentiality agreements.

  • Regulatory Bodies: When required to comply with legal obligations.

  • Professional Advisors: Such as accountants or legal consultants, for business operations.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy, including satisfying legal, accounting, or reporting requirements. Retention periods are determined based on the nature of the data and legal obligations.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and access controls.

8. Your Rights

Under UK GDPR, you have the following rights:

  • Access: Request access to your personal data.

  • Rectification: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your data, under certain conditions.

  • Restriction: Request restriction of processing under specific circumstances.

  • Objection: Object to processing based on legitimate interests.

  • Data Portability: Request transfer of your data to another organization.

  • Withdraw Consent: Withdraw consent at any time, where processing is based on consent.

To exercise these rights, please contact us using the details provided below.

9. Cookies and Website Analytics

Our website uses cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website, with the effective date noted at the top.

12. Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please contact:

Atom Acoustics Ltd
47 Mcarthurs Yard, Bristol, BS1 6AF
Email: info@atomacoustics.co.uk
Phone: 07944 881 342

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): https://ico.org.uk/